Generate professional chase emails for overdue invoices. Choose your tone, fill in the details, copy and send. No more awkward conversations.
Select the right tone based on how overdue the invoice is and your relationship with the client.
Best practice: Send reminders in sequence — Pre-Due → Friendly → Firm → Final Notice. Escalate only when previous emails go unanswered.
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Automate Your Reminders — Free →Get 12 professionally written invoice chase email templates — from first reminder to final notice — plus 20 proven subject lines.
Invoice Email Pack — £7 →Start with a friendly reminder assuming the client simply forgot. Reference the invoice number and amount, restate the due date, and ask if they need anything to process payment. Keep it short, professional, and avoid accusatory language. If they don't respond within a week, follow up with a firmer tone.
Best practice is a 3-step sequence: a friendly reminder at 1–3 days overdue, a firm follow-up at 7–14 days overdue, and a final notice at 30 days overdue. After three reminders with no response, consider a formal Letter Before Action, mediation, or small claims court (for debts under £10,000 in England and Wales).
Yes. Under the Late Payment of Commercial Debts (Interest) Act 1998, you can charge 8% above the Bank of England base rate on overdue B2B invoices. You can also claim fixed compensation: £40 for debts under £1,000, £70 for debts £1,000–£9,999, and £100 for debts over £10,000. These are statutory rights.
If three reminders go unanswered: 1) Send a formal Letter Before Action giving 14 days to pay. 2) Consider mediation through CEDR. 3) File a claim through Money Claim Online (MCOL) for debts under £100,000. 4) For debts under £10,000, use the small claims track — no solicitor needed.
In your first friendly reminder, don't mention interest — it's too aggressive. In your firm follow-up, mention that interest may apply. In your final notice, state clearly that interest is accruing and include the specific amount. This escalation maintains the relationship while protecting your rights.
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